Important Note on Jewellery Appearance

When purchasing gold or silver jewellery, please be aware that the appearance of colours, finishes, and details in photographs may differ from how they appear in person. Factors such as lighting conditions during photography, camera settings, and screen calibration can create subtle variations in colour or brightness.

I strive to ensure all images accurately represent my products. However, these variations are sometimes unavoidable. Please review the product descriptions thoroughly and reach out if you have specific questions about a piece.

As a policy, refunds or exchanges cannot be offered based on colour discrepancies or finish variations that result from photographic or technological influences. I appreciate your understanding and your trust in Tilly May’s commitment to quality and transparency.

How to Care for Your Tilly May Jewellery

Your Tilly May jewellery is crafted to be both beautiful and enduring. Proper care is crucial to maintain its shine and protect it from everyday wear. All jewellery created by Tilly May is designed to be durable and long-lasting. However, proper care is essential to prevent fading, scratches, or tarnishing.

Here’s how you can care for your treasured pieces:

  • Proper Storage: Store your jewellery in the Tilly May pouch to protect it from moisture and prevent scratching or rubbing against other metals.

  • Minimise Chemical Exposure: Keep your jewellery away from chemicals, such as cosmetics, perfumes, lotions, and water. These substances can cause discolouration or wear. To minimise risk, always put on your jewellery after applying any products.

  • Natural Tarnishing: Over time, tarnishing may naturally occur, influenced by factors such as skin acidity, humidity, or exposure to environmental conditions.

  • Gentle Cleaning: Use the provided cleaning cloth to gently wipe each piece. Avoid excessive rubbing, as this may damage the plating.

  • Daily Habits: Take off your jewellery before exercising, swimming, or showering. After wearing, wipe the pieces lightly, and store them in the pouch to keep them safe.

  • Protective Environment: Keep your jewellery in a cool, dry place away from direct sunlight, humidity, or any harsh chemicals to preserve its durability and appearance.

Understanding Your Tilly May Jewellery

    • Composition: A thin layer of 14k gold applied over a base metal, often brass or sterling silver through electroplating.

    • Durability: With proper care, gold plating is long-lasting but can wear over time, especially with frequent exposure to moisture, friction, or chemicals.

    • Appearance: Offers the rich, warm hue of 14k gold with a luxurious and polished finish. It closely resembles solid gold while being more affordable.

    • Composition: An material made primarily of iron, carbon, and chromium, with the chromium providing corrosion and rust resistance.

    • Durability: Extremely strong and resistant to tarnishing, rust, and scratching, making it ideal for everyday wear.

    • Appearance: A sleek, modern finish with a natural silver tone. It can be polished for a high shine or brushed for a matte look.

    • Composition: Stainless steel coated with a gold-toned finish, often achieved through a specialised vacuum coating process for enhanced durability.

    • Durability: Inherits the strength and tarnish resistance of stainless steel, with the added benefit of a fade-resistant gold colour.

    • Appearance: A vibrant, yellow-gold tone that closely resembles gold, offering a warmer and richer appearance with a distinctive sheen.

    • Composition: A synthetic material crafted from zirconium dioxide, designed to mimic the vibrant hues and optical properties of natural gemstones.

    • Durability: Highly resistant to scratches and wear, though slightly less durable than natural gemstones. With proper care, they retain their brilliance and colour over time.

    • Appearance: Available in a wide array of bold and subtle shades, coloured cubic zirconia gemstones offer dazzling brilliance and exceptional clarity. They beautifully replicate the rich tones of natural gemstones at a more accessible price point.

    • Composition: Man-made materials, such as glass, resin, or synthetic compounds, designed to replicate the appearance of natural gemstones.

    • Durability: Generally less hard and durable than natural gemstones. Proper care is needed to avoid scratches or fading.

    • Appearance: Offers vibrant colours and a polished finish that closely imitates natural gemstones.